Since 2005
Caring for Pets, Supporting Families
Trusted veterinary care at home or in our West Footscray clinic.
Since 2005, VetCall has combined modern veterinary expertise with the warmth of old-fashioned service. From our purpose-built West Footscray clinic to our convenient house call service across Melbourne’s western suburbs, we provide stress-free, affordable, and compassionate care for pets of all shapes and sizes. Our focus is on building trust with every family, ensuring your pets are happy, healthy, and loved.
The People Who Care for Your Pets
Your Doctors
Dr Rebecca Bugg
Rebecca founded VetCall in 2005, starting as a house-call service before expanding to a full clinic in West Footscray. With over 15 years of experience, she remains passionate about veterinary care and loves treating pets as part of the family. Her special interest is...
Dr Gloria Perkovic
Gloria graduated with honours in Veterinary Science from the University of Melbourne in 2004 and has worked across private practice and academia, including teaching at the University of Sydney. She has since returned to Melbourne’s west, where she focuses on small...
Dr Ashe Mooney
Dr Ashe graduated in 2018 from the University of Melbourne with a Doctorate of Veterinary Medicine. She is passionate about animal welfare, and has a special interest in avian medicine and soft tissue surgery. Outside of vet, Ashe is a reformer Pilates instructor and...
Dr Jacinta Millard
Jacinta graduated from JCU under the always sunny skies of Townsville, Queensland, in 2022. Jacinta loves anything greyhound, labrador or cat related and has a strong interest in the human-animal bond, particularly our special working and volunteering...
Dr. Annie Wang
Your Veterinary Nurses
Alicia
Alicia joined Vetcall at the beginning of 2024 as the Practice Manager. Alicia comes to Vetcall with over 20 years of knowledge and experience in the animal industry, and has been a veterinary nurse since 2008 – having only taken a short break in between, to have her three...
Helen
Helen has over twenty years experience as a qualified Veterinary Nurse. Working in general practice and along side specialist surgeons, she has gained experience in all aspects in surgical and medical nursing, as well as obtaining her certificate in canine massage. Helen joined...
Emma
Emma joined our team at Vetcall in 2012. She has over 20 years experience in the Veterinary industry. She has since become a valued member of Vetcall, as our Senior Veterinary Nurse. Emma, particularly enjoys the challenges of surgical nursing and anaesthesia. When Emma isn’t...
Eliza
Eliza began working as a veterinary nurse in mid-2008. She is registered under the AVNAT scheme and is also a qualified zoologist. She enjoys all aspects of nursing, but particularly loves the variety of tasks that comes with working in small animal practice, and...
Kim
Kim has over 20yrs experience in the nursing industry. Starting out in Perth and making the big move to back to Melbourne in 2005. She has been in GP and then did a 10 year stint as an Internal Medicine Nurse, which she gained alot of knowledge and experience with the special...
Sally
Sally has over 25 years experience first qualifying as Veterinary Nurse in Queensland, then moving back to the United Kingdom to then qualify as a RCVS Nurse. After spending 15 years working in various mixed and small animal practice came back to Australia to be...
Lauren
Lauren started her career as a zookeeper working with various Australian native animals in zoos and conservation centres around Australia. She especially loved her time with Tree Kangaroos in far North Queensland and koalas in Adelaide. Lauren found her interest in the medical...
Sushi
Sushi joined Vetcall in 2024 as a Veterinary Nurse, bringing a solid background in veterinary medicine. Graduating with a Bachelor of Veterinary Science with Honours from the University of Peradeniya, Sri Lanka, in 2020, she has specialised experience in surgical and medical...
Your Admin Team
News & Updates
Exciting News for Rabbits
We now have available at Vetcall a new and improved vaccine called Filavac® finally available in Australia, we can now protect rabbits from both the RHDV1 strain and the RHDV2 strain of calicivirus, one injection that provides protection for 12mths!
Available by appointment call 9687-7711 to book
Is Titre Testing Right for Your Pet?
When it comes to protecting pets from disease, annual vaccinations are important — but they may not always be necessary. At Vetcall, we offer titre testing as a science-based way to check your pet’s immunity before giving boosters. This simple blood test measures antibody levels for core diseases, helping us determine if your dog or cat is already protected.
For dogs, we test against parvovirus, distemper, and adenovirus (hepatitis). For cats, we test for panleukopenia, calicivirus, and herpesvirus. If immunity is still strong, your pet may not need a booster, reducing unnecessary interventions and stress on their system.
Why Pet Owners Choose Titre Testing
✔ Personalised care — tailored to your pet’s unique needs
✔ Avoids over-vaccination and reduces stress on the immune system
✔ Aligned with holistic veterinary care and wellbeing
✔ Same-day results at Vetcall (no need to send samples away)
How Often Should It Be Done?
We recommend titre testing every three years for core vaccines after your pet’s initial vaccination series and 12-month booster, though some pets may hold immunity even longer.
Well Beings Holistic Petcare
By Vetcall
WellBeings Holistic Petcare is the natural extension of VetCall’s commitment to complete pet health. While VetCall provides trusted veterinary care in-clinic and at home, WellBeings focuses on supporting pets through natural, preventative, and complementary therapies. From herbs, hemp oils, and probiotics to skin care, joint support, and stress relief, WellBeings offers holistic solutions that can work alongside conventional treatments. Our Melbourne-based online store also stocks a wide range of food, toys, grooming essentials, and supplements, making it easy for pet owners to access quality, ethical products that keep their animals happy and healthy.
