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Get in Touch with VetCall

Service Availability & Emergencies

VetCall is an appointment-only service. We don’t provide emergency or 24-hour care, so please visit our Links page for details of local emergency clinics.

To support busy pet owners, we also offer limited house calls in the early evenings and on Saturday afternoons.

If your pet is very unwell or injured, please contact your nearest veterinary clinic or emergency centre right away.

Ph: (03) 96877711

9am-6pm Monday to Friday
9am-2pm on Saturdays
CLOSED PUBLIC HOLIDAYS

VetCall Service The Following Areas

  • Albion

  • Altona

  • Altona Meadows

  • Altona North

  • Ardeer

  • Avondale Heights

  • Ascot Vale

  • Braybrook

  • Brooklyn

  • Brunswick

  • Burnside

  • Cairnlea

  • Caroline Springs

  • Deer Park

  • Derrimut

  • Diggers Rest

  • Essendon

  • Flemington

  • Footscray

  • Gladstone Park

  • Glenroy

  • Greenvale

  • Hillside

  • Hoppers Crossing

  • Keilor

  • Keilor Downs

  • Kensington

  • Kings Park

  • Kingsville

  • Kurunjang

  • Maidstone

  • Maribyrnong

  • Melton

  • Moonee Ponds

  • North Melbourne

  • Point Cook

  • Plumpton

  • Ravenhall

  • Rockbank

  • St Albans

  • Seabrook

  • Seaholme

  • Seddon

  • Spotswood

  • Strathmore

  • Sunbury

  • Sunshine

  • Sydenham

  • Taylors Hill

  • Taylors Lakes

  • Truganina

  • Werribee

  • West Footscray

  • Williamstown

  • Wyndham Vale

  • Yarraville

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Helen Lee profile picture
Helen Lee
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Dr Gloria was great with listening and answering all my questions patiently to help with my dog's anxiety. She is a warm and caring Vet and i would recommand her highly. Thank you!🥰
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N B profile picture
N B
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Looking for a fabulous caring vet? Look no further. I was blown away with how kind and gentle they were with my nervous and anxious dog. They took their time to slowly gain her trust and make sure she wasn't scared!
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Tamilia Clark profile picture
Tamilia Clark
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Stark has been a patient at Vetcall since last year and we’ve had a great experience every visit. The team is always kind, professional, and genuinely caring. Stark is a very large dog, but the staff have been amazing at adapting to his needs—especially when it comes to getting his needles done. He now knows that when we arrive at the vets, that’s usually what he’s there for! He even has his photo featured on the Vetcall Instagram page, which made us feel extra special. We’re really grateful for the ongoing support and would highly recommend Vetcall to any pet owner looking for a clinic that treats your furry family like their own
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Bookish Fix profile picture
Bookish Fix
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Vetcall always takes the best care of my dogs. My older dog has trauma from going to vets and can be quiet aggressive. There is no judgement and he is always handled with care and love. He never comes home with behaviours after going like he does when he's been to other vets. They are reasonable priced and I wouldn't take my furry friends anywhere else.
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Jena Chang profile picture
Jena Chang
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All I can say is WOW🤩 I am blown away at the level of customer service and pet care I experienced at Vetcall after being recommended by several people for my dog, Biscuit. From the reception staff, to the vet nurses and vets, we were well looked after and listened to. At our first appointment, Dr Jacinta and her team did their best to make Biscuit feel calm & relaxed before & after the consultation/treatment by showering her with love, treats and playtime. She was very patient with Biscuit and showed great compassion from start to finish. It’s something I have never experienced with previous vet clinics. As a healthcare professional, myself, I truly value the customer service experience above all and Vetcall proved themselves without a doubt. Eternally grateful for the team at Vetcall. They really do care for their patients and their pawrents and I cannot highly recommend Vetcall enough! Thank you!